Privacy policy

Glowform Online Shop (“Glowform,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, disclose, and protect your personal data when you visit our website, use our online store, submit an assessment form, place an order, communicate with us, join our community channels, access doctor-reviewed products or services, or otherwise interact with Glowform.

Glowform operates an online store and related customer support, assessment, order processing, fulfillment, and telehealth coordination services. Our store is powered by Shopify, which helps us provide the online shopping experience and related services.

Glowform processes personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission of the Philippines.

By using Glowform’s website, submitting information to us, placing an order, completing an assessment form, communicating with us, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.

If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, disclosure, or protection of personal data, this Privacy Policy will apply.

1. Definitions

For purposes of this Privacy Policy:

Personal Information refers to any information from which the identity of an individual is apparent, can be reasonably and directly ascertained, or can be identified when put together with other information.

Sensitive Personal Information includes personal information about an individual’s age, marital status, health, medical history, government-issued identifiers, and other information classified as sensitive under applicable law.

Privileged Information refers to information protected by law, including health-related information shared with or generated by licensed healthcare professionals, where applicable.

Personal Data collectively refers to personal information, sensitive personal information, and privileged information.

Data Subject refers to an individual whose personal data is processed.

Processing refers to any operation performed on personal data, including collection, recording, storage, use, disclosure, sharing, updating, retrieval, blocking, deletion, or destruction.

2. Scope and Applicability

This Privacy Policy applies to personal data processed by Glowform through manual, electronic, or automated means, including through:

  • Glowform’s website, online store, landing pages, and online forms;

  • Shopify and related e-commerce applications;

  • health and wellness assessment forms;

  • doctor-review and telehealth coordination workflows;

  • email, SMS, phone, Viber, Messenger, Telegram, social media, and other communication channels;

  • order processing, payment, delivery, fulfillment, refund, and customer support systems;

  • customer reviews, feedback forms, surveys, and community channels;

  • internal business, accounting, compliance, and administrative systems; and

  • CCTV systems, where applicable.

This Privacy Policy applies to customers, prospective customers, patients, website users, community members, employees, job applicants, consultants, suppliers, service providers, business partners, and other individuals whose personal data may be processed by Glowform.

Glowform is not an emergency medical service. If you are experiencing a medical emergency, please seek immediate care from an emergency facility or qualified healthcare provider.

3. Personal Data We Collect

Glowform may collect and process the following types of personal data, depending on how you interact with us.

A. Identity and Contact Information

We may collect:

  • full name;

  • age or date of birth;

  • sex or gender, where relevant to the assessment or service requested;

  • email address;

  • mobile number;

  • billing details;

  • shipping or delivery address;

  • social media or messaging app details used to communicate with us;

  • account profile information, where applicable; and

  • emergency contact details, where voluntarily provided.

B. Health and Wellness Information

When you complete an assessment form, request access to doctor-reviewed products, consult with a licensed healthcare professional, or communicate with us about health-related concerns, we may collect information such as:

  • height, weight, and wellness goals;

  • current and past medical conditions;

  • allergies;

  • current and past medications, supplements, or treatments;

  • medical history;

  • family health history, where relevant;

  • lifestyle information, including diet, activity, sleep, smoking, alcohol, and similar factors;

  • responses to health screening questions;

  • photos, documents, laboratory results, prescriptions, medical clearances, or other files you choose to submit;

  • consultation notes, recommendations, prescriptions, or instructions issued by licensed healthcare professionals, where applicable;

  • reported side effects, adverse reactions, outcomes, or safety concerns; and

  • other information reasonably necessary for assessment, doctor review, safety monitoring, and customer support.

C. Order, Payment, and Fulfillment Information

We may collect and process:

  • products or services viewed, selected, added to cart, added to wishlist, purchased, returned, exchanged, cancelled, or inquired about;

  • order history;

  • checkout activity;

  • abandoned cart activity;

  • discount codes or promotions used;

  • payment status;

  • transaction reference numbers;

  • payment method;

  • billing information;

  • delivery address;

  • courier and tracking details;

  • refund, cancellation, replacement, or return information; and

  • communications relating to your order.

Glowform does not intentionally store full credit card or debit card details on its own systems. Payment information may be processed by third-party payment processors, banks, Shopify, or related payment service providers, subject to their own security and privacy practices.

D. Account Information

Where customer accounts or account-related features are enabled, we may collect:

  • username;

  • password or authentication credentials;

  • security information;

  • saved preferences;

  • account settings;

  • saved addresses;

  • order history;

  • communication preferences; and

  • account activity.

You are responsible for keeping your account credentials, device, email, and messaging channels secure.

E. Communications and Support Data

We may collect information from your communications with us, including:

  • emails, chat messages, SMS, phone calls, Viber messages, Messenger messages, Telegram messages, social media messages, and other communications;

  • customer support inquiries;

  • feedback, reviews, complaints, testimonials, and survey responses;

  • screenshots, photos, files, or documents you send to us;

  • community participation, where applicable; and

  • records of our responses and follow-ups.

Please avoid sharing sensitive health information in public or semi-public channels, such as social media comments, public reviews, or community chats visible to other users.

F. Technical, Device, Usage, and Analytics Data

When you visit our website or use our online services, we may collect:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • unique device identifiers;

  • network information;

  • pages visited;

  • products viewed;

  • time and date of access;

  • referring website or source;

  • search, browsing, and navigation activity;

  • cookies, pixels, tags, and similar technologies;

  • advertising and marketing interaction data; and

  • other data necessary for website security, analytics, troubleshooting, fraud prevention, and service improvement.

G. Employment, Vendor, and Business Contact Data

For employees, job applicants, consultants, suppliers, service providers, and business partners, we may collect:

  • name and contact details;

  • resumes, credentials, certifications, and work history;

  • government-issued identification details, where necessary;

  • tax, payroll, bank, and benefits information;

  • employment or engagement records;

  • contracts, invoices, and payment details;

  • attendance, performance, and administrative records; and

  • other information necessary for employment, engagement, business transactions, accounting, or legal compliance.

4. How We Collect Personal Data

Glowform may collect personal data:

  • directly from you when you submit forms, create an account, place orders, attend consultations, send documents, or communicate with us;

  • automatically through our website, Shopify, cookies, logs, pixels, analytics tools, and similar technologies;

  • from licensed healthcare professionals who review your assessment or provide consultations;

  • from payment processors, couriers, logistics providers, IT providers, analytics providers, advertising partners, customer support tools, or other service providers;

  • from partners, affiliates, referring parties, or authorized representatives, where lawful and appropriate;

  • from public authorities, regulators, courts, or other lawful sources, where necessary; and

  • from public or semi-public platforms when you interact with Glowform through those platforms.

We do not intentionally obtain personal data from unlawful or undisclosed sources.

5. Relationship with Shopify and E-Commerce Platforms

Glowform Online Shop operates its online store through Shopify and may use Shopify and related third-party applications to provide, support, improve, secure, and personalize the online shopping experience.

When you visit our website, create an account, submit information, place an order, make a payment, interact with our store, or otherwise use our online services, certain personal data may be collected, transmitted to, stored by, or processed through Shopify and other service providers that support our store operations.

This may include contact details, account information, order details, payment and transaction information, device information, browsing activity, product views, cart activity, checkout activity, and other information necessary to operate and improve the store.

Shopify and other third-party providers may process personal data in accordance with their own privacy notices and applicable laws. Where Shopify independently determines how certain personal data is processed, Shopify may be responsible for handling privacy rights requests relating to that processing.

Glowform uses Shopify and other service providers for legitimate business purposes, including website hosting, checkout, order management, payment processing, fraud prevention, analytics, advertising, customer support, fulfillment, and service improvement.

6. Purposes of Processing

Glowform may process your personal data for the following purposes.

A. Identity Verification and Communication

We may use personal data to:

  • verify your identity and contact details;

  • communicate with you about your account, assessment, consultation, order, payment, delivery, refund, or support request;

  • respond to inquiries;

  • contact you regarding incomplete assessments, abandoned carts, pending orders, or required information;

  • send service updates, policy updates, safety notices, and important announcements;

  • provide customer support; and

  • maintain records of our communications.

B. Assessment, Doctor Review, and Telehealth Coordination

We may use personal data to:

  • facilitate completion and review of health and wellness assessment forms;

  • coordinate consultations with licensed healthcare professionals;

  • assist healthcare professionals in assessing suitability for requested products or services;

  • support the issuance of prescriptions, medical instructions, recommendations, or referrals by licensed healthcare professionals, where applicable;

  • identify possible contraindications, safety concerns, or cases requiring further review;

  • request additional information, documents, medical clearance, or supporting records when needed;

  • monitor reported side effects, outcomes, adverse reactions, or safety concerns; and

  • maintain appropriate records for continuity of care, safety, compliance, and customer support.

Glowform may use automated screening tools to help identify incomplete information, potential eligibility issues, or cases requiring physician review. Final medical decisions, where applicable, are made by licensed healthcare professionals.

C. Order Processing, Payment, and Fulfillment

We may use personal data to:

  • process orders and payments;

  • verify payment status;

  • confirm doctor-review or approval status, where applicable;

  • coordinate order fulfillment;

  • arrange shipping, delivery, pick-up, replacement, return, cancellation, or refund;

  • provide courier and tracking updates;

  • manage inventory and order records;

  • resolve delivery, payment, or order-related issues; and

  • maintain transaction records for business, accounting, tax, and legal purposes.

D. Customer Support and Service Improvement

We may use personal data to:

  • provide tailored support;

  • troubleshoot website, payment, assessment, account, delivery, or product-related issues;

  • respond to complaints, concerns, or feedback;

  • improve our website, store, assessment forms, support process, and customer experience;

  • analyze usage trends and operational performance;

  • conduct internal training and quality assurance;

  • develop safer and more efficient workflows; and

  • personalize the shopping experience, including remembering preferences and recommending relevant products or services.

E. Marketing, Advertising, and Community Communications

Where permitted by law and, when required, with your consent, we may use personal data to:

  • send product or service updates;

  • send health and wellness content;

  • send newsletters, promos, offers, and community announcements;

  • invite you to surveys, feedback requests, or reviews;

  • measure marketing performance;

  • show relevant advertisements on our website or other platforms;

  • retarget users based on website activity, product views, cart activity, or past purchases; and

  • understand customer interests and improve marketing content.

You may opt out of marketing communications at any time by using the unsubscribe option in our messages, adjusting available preference settings, or contacting us at contact@glow-form.com.

Even if you opt out of marketing communications, Glowform may still send non-marketing messages, including order updates, payment notices, delivery updates, consultation-related messages, safety notices, account notices, and responses to your inquiries.

F. Security, Fraud Prevention, and Platform Protection

We may use personal data to:

  • authenticate accounts;

  • provide a secure payment and shopping experience;

  • detect, investigate, prevent, or take action against suspected fraud, abuse, unauthorized access, malicious activity, illegal activity, or policy violations;

  • protect the security of our website, systems, personnel, customers, healthcare professionals, and partners;

  • monitor system access and usage;

  • prevent spam, misuse, or security threats; and

  • enforce our Terms of Service and related policies.

G. Legal, Regulatory, Tax, and Compliance Purposes

We may use personal data to:

  • comply with applicable laws, regulations, lawful requests, court orders, subpoenas, or government requirements;

  • maintain records required for tax, accounting, consumer protection, healthcare, privacy, cybersecurity, or regulatory purposes;

  • investigate complaints, incidents, disputes, or suspected violations;

  • establish, exercise, or defend legal claims;

  • protect the rights, safety, and security of Glowform, our customers, healthcare providers, personnel, and partners;

  • respond to regulators, courts, law enforcement, or government agencies; and

  • comply with data privacy, cybersecurity, and breach notification obligations.

H. Employment, Vendor, and Business Administration

For employees, applicants, consultants, suppliers, service providers, and business partners, we may process personal data to:

  • evaluate applications or business proposals;

  • manage employment, engagement, contracts, compensation, and benefits;

  • process invoices, payments, taxes, and accounting records;

  • comply with labor, tax, corporate, and regulatory obligations;

  • manage workplace concerns, investigations, or compliance matters; and

  • protect Glowform’s business operations, records, and legal rights.

7. Legal Bases for Processing

Glowform processes personal data based on one or more lawful grounds, including:

  • your consent;

  • performance of a contract or steps taken prior to entering into a contract;

  • compliance with legal or regulatory obligations;

  • protection of life, health, or safety;

  • legitimate interests pursued by Glowform or a third party, provided that your fundamental rights are not overridden;

  • processing necessary for medical treatment or health-related services by licensed healthcare professionals, where applicable;

  • establishment, exercise, or defense of legal claims; and

  • other grounds permitted under applicable law.

8. Data Sharing and Disclosure

Glowform may share or disclose relevant personal data only when necessary, lawful, and proportionate.

We may share personal data with the following:

A. Licensed Healthcare Professionals

We may share assessment responses, health information, consultation details, order-related health information, and related records with licensed physicians or healthcare professionals for purposes of review, consultation, prescription, medical advice, safety monitoring, or follow-up.

B. Shopify, E-Commerce Providers, and Store Applications

We may share personal data with Shopify and related e-commerce applications or providers that help operate our online store, checkout, order management, analytics, advertising, fraud prevention, and customer experience features.

C. Service Providers and Processors

We may share data with trusted third-party providers that support our operations, including:

  • website and hosting providers;

  • cloud storage and productivity tools;

  • customer support platforms;

  • payment processors and banks;

  • order management platforms;

  • couriers, delivery, and logistics providers;

  • analytics providers;

  • advertising and marketing platforms;

  • cybersecurity and IT service providers;

  • accounting, tax, legal, and compliance advisers; and

  • other providers necessary to operate, secure, and improve our services.

These providers are expected to process personal data only for authorized purposes and to maintain appropriate confidentiality and security measures.

D. Fulfillment and Logistics Partners

Where an order is approved and ready for fulfillment, we may share necessary delivery and contact details with couriers, logistics providers, or authorized fulfillment partners.

E. Marketing and Advertising Partners

Where permitted by law and, when required, with your consent, we may share limited online activity, device, cookie, or transaction-related data with marketing and advertising partners to measure campaigns, improve ads, and show relevant content.

These partners may process your data in accordance with their own privacy notices and applicable laws.

F. Affiliates, Partners, or Referring Parties

We may share limited information with affiliates, partners, referring parties, or community partners only where necessary, lawful, and consistent with your consent or the purpose for which the information was collected.

G. Government, Regulatory, Legal, or Safety Authorities

We may disclose personal data when required by law, regulation, court order, subpoena, lawful government request, or when necessary to protect rights, safety, security, or legal interests.

H. Business Transfers

If Glowform undergoes a merger, acquisition, restructuring, financing, sale of assets, transfer of business, insolvency, or similar transaction, personal data may be disclosed to relevant parties subject to confidentiality and appropriate safeguards.

Glowform does not sell your personal data.

9. Cross-Border Transfers

Your personal data may be stored or processed in the Philippines or in other countries where Glowform, Shopify, or our service providers operate.

When personal data is transferred outside the Philippines, Glowform will take reasonable steps to ensure that appropriate contractual, organizational, and technical safeguards are in place, consistent with applicable data protection laws.

By using our website, online store, assessment forms, communication channels, or services, you acknowledge that your personal data may be processed in locations outside the Philippines when necessary to provide, operate, secure, or improve our services.

10. Storage, Retention, and Secure Disposal

Glowform retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce agreements, support legitimate business purposes, maintain appropriate records, or protect the rights and safety of data subjects and Glowform.

Unless a longer or shorter period is required by law or justified by legitimate business, legal, medical, safety, tax, accounting, or regulatory purposes, our general retention schedule is as follows:

Record Type General Retention Period Disposal Method
Assessment, consultation, and health-related records Up to 10 years from last transaction or encounter, or longer if legally required Secure deletion, anonymization, or restricted archival
Order and customer transaction records Up to 10 years from transaction date or fiscal year-end Secure deletion, anonymization, or restricted archival
Payment, billing, tax, and accounting records Up to 10 years, or as required by tax and accounting laws Secure deletion or shredding
Customer support messages and complaints Up to 3 years from last interaction, or longer if needed for dispute resolution Secure deletion or anonymization
Marketing records Until consent is withdrawn, opt-out is made, or the record becomes inactive, unless retention is otherwise justified Suppression, deletion, or anonymization
Inactive customer accounts with no health records Up to 2 years from last activity Secure deletion or anonymization
Website logs, analytics, and security logs Up to 2 years, unless needed for security, analytics, or legal purposes Deletion, aggregation, or anonymization
CCTV footage, if applicable Up to 30 days from capture, unless needed for an incident, investigation, or legal purpose Overwriting or secure deletion
HR and personnel records Up to 5 years from separation, or longer if legally required Secure deletion or shredding
Recruitment records for unsuccessful applicants Up to 1 year from close of application, unless consent is given for longer retention Secure deletion

When personal data is no longer required, Glowform will securely delete, anonymize, destroy, or restrict access to the data in accordance with applicable law and internal procedures.

11. Security Measures

Glowform implements reasonable organizational, physical, and technical safeguards to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include:

A. Organizational Measures

  • designation of responsible privacy and data protection personnel;

  • internal privacy and information security policies;

  • confidentiality obligations for personnel and service providers;

  • role-based access controls;

  • access limited to personnel with a legitimate need to know;

  • training and awareness for personnel handling personal data;

  • review of service providers handling personal data;

  • incident response and breach management procedures; and

  • periodic review of privacy and security practices.

B. Technical Measures

  • password controls and multi-factor authentication, where appropriate;

  • access logs and audit trails;

  • encryption in transit and, where appropriate, at rest;

  • secure cloud storage and restricted file sharing;

  • device security, screen locks, and anti-malware protections;

  • periodic access reviews;

  • backup and recovery controls;

  • vulnerability monitoring and patching;

  • controls against unauthorized downloads, exports, or sharing; and

  • system monitoring for suspicious activity.

C. Physical Measures

  • restricted access to work areas and records;

  • secure storage for paper documents, where applicable;

  • clean desk practices;

  • secure disposal or shredding of paper records; and

  • CCTV monitoring in common areas, where applicable.

While Glowform takes reasonable steps to protect your personal data, no method of transmission or storage is completely secure. Information sent through email, messaging apps, social media platforms, or other online channels may not be fully secure while in transit.

Please avoid sending highly sensitive information through unsecured or public channels.

12. Cookies, Analytics, and Online Tracking

Glowform may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to:

  • operate and secure the website;

  • remember user preferences;

  • support checkout and cart functionality;

  • understand website usage;

  • improve user experience;

  • measure marketing performance;

  • show relevant advertisements;

  • troubleshoot technical issues;

  • detect fraud or misuse; and

  • improve our products, services, and content.

Some cookies are necessary for the website and store to function. Optional analytics or marketing cookies may be subject to consent where required by law.

You may manage cookies through your browser settings or through cookie controls made available on our website, where applicable. Disabling certain cookies may affect website functionality, checkout, account access, or other features.

13. Marketing, Advertising, and Communication Preferences

Glowform may send marketing communications through email, SMS, messaging apps, social media, or other channels, where permitted by law and, when required, with your consent.

Marketing communications may include:

  • product updates;

  • service updates;

  • health and wellness content;

  • educational content;

  • promotions and discount codes;

  • customer surveys;

  • community announcements;

  • reminders about products viewed or added to cart; and

  • other relevant content.

We may also use advertising platforms and Shopify-related tools to show relevant ads based on your activity on our website, products you viewed, products you added to cart, products you purchased, or your interaction with our content.

You may opt out of promotional messages at any time by using unsubscribe links, adjusting available preference settings, or contacting us at contact@glow-form.com.

Opting out of marketing communications will not prevent Glowform from sending non-promotional communications, such as order confirmations, payment notices, delivery updates, account notices, safety information, consultation-related messages, and responses to your inquiries.

14. Third-Party Websites, Platforms, and Public Channels

Glowform’s website, messages, advertisements, social media pages, community channels, or customer support communications may contain links to third-party websites, payment pages, courier tracking pages, social media platforms, messaging apps, or other online services.

These third-party services are not controlled by Glowform and may have their own privacy policies, terms, security practices, and data processing activities. Glowform is not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.

If you provide information through public or semi-public channels, including social media comments, public reviews, community groups, or third-party messaging platforms, that information may be visible to other users depending on the platform’s settings.

Please avoid sharing sensitive personal or health information in public channels.

15. Account Security

If you create an account with Glowform, you are responsible for keeping your login details, password, verification codes, device, email, and communication channels secure.

Please do not share your password, verification codes, account access details, or private customer information with others.

If you believe your account, email, device, or communication channel has been compromised, please contact us immediately at contact@glow-form.com or +63 952 455 7315.

16. CCTV Policy, Where Applicable

If Glowform uses CCTV systems, these will be used only for legitimate security, safety, asset protection, incident investigation, access-control, and business protection purposes.

CCTV cameras will generally be limited to common areas such as entrances, reception areas, storage areas, hallways, or other appropriate locations.

CCTV will not be intentionally placed in areas where individuals have a reasonable expectation of privacy, such as restrooms or consultation areas.

CCTV footage will generally be retained for up to 30 days unless needed for an incident, investigation, legal claim, regulatory requirement, or other lawful purpose. Access to CCTV footage will be restricted to authorized personnel.

17. Children and Minors

Glowform’s services are generally intended for adults.

We do not knowingly collect personal data from minors without appropriate parental or guardian consent, unless permitted by law.

If we become aware that personal data from a minor has been collected without proper authority, we will take reasonable steps to delete or restrict the data, unless retention is required for lawful, safety, medical, regulatory, or legitimate business purposes.

Parents or legal guardians may contact us at contact@glow-form.com if they believe a minor has provided personal data to Glowform without proper consent.

18. Your Rights as a Data Subject

Subject to applicable law, you have the right to:

  • be informed about how your personal data is collected and processed;

  • access your personal data;

  • request correction of inaccurate, incomplete, or outdated personal data;

  • object to processing, including processing for direct marketing;

  • withdraw consent, where processing is based on consent;

  • request deletion, blocking, or suppression of personal data, subject to lawful grounds for retention;

  • request a copy of your personal data, where applicable;

  • request data portability, where applicable;

  • be indemnified for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data, where applicable; and

  • file a complaint with the National Privacy Commission or other appropriate authority.

These rights are not absolute and may be subject to legal, medical, safety, tax, accounting, contractual, regulatory, fraud prevention, dispute resolution, or legitimate business limitations.

Glowform may continue to retain or process certain personal data where permitted or required by law, including where necessary to complete transactions, maintain medical or safety records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, or establish, exercise, or defend legal claims.

19. How to Exercise Your Rights

You may exercise your rights by contacting us through:

Privacy Contact
Glowform Online Shop
Email: contact@glow-form.com
Mobile: +63 952 455 7315

Glowform may need to verify your identity before acting on requests involving access, correction, deletion, suppression, portability, withdrawal of consent, objection, or other data subject rights.

You may also exercise your rights through an authorized representative, subject to proper proof of authority and identity verification. Glowform may require your representative to provide authorization documents and may require you to verify your identity directly with us.

Glowform will not discriminate against you for exercising your data privacy rights.

We will respond to privacy requests within a reasonable period and in accordance with applicable law.

20. Data Breach and Incident Management

Glowform maintains procedures for managing suspected or actual personal data breaches.

Where required by law, Glowform will notify the National Privacy Commission and affected data subjects within the required period and provide relevant information about the nature of the breach, affected data, possible consequences, and measures taken or proposed to address the incident.

Glowform may also take reasonable steps to investigate, contain, remediate, and prevent recurrence of security incidents.

21. Complaints

If you have concerns about how Glowform processes your personal data, please contact us first through:

Privacy Contact
Glowform Online Shop
Email: contact@glow-form.com
Mobile: +63 952 455 7315

We will review your concern and respond within a reasonable period.

You may also file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

22. Changes to This Privacy Policy

Glowform may update this Privacy Policy from time to time to reflect legal, technical, operational, service, or business changes.

The latest version will be posted on our website or made available through appropriate channels. Material changes may be communicated through email, website notice, account notice, or other reasonable means.

The “Last updated” date at the top of this Privacy Policy indicates when the latest version became effective.

23. Contact Us

For questions, concerns, requests, complaints, or clarifications relating to this Privacy Policy or the processing of your personal data, you may contact Glowform through:

Privacy Contact
Glowform Online Shop
Email: contact@glow-form.com
Mobile: +63 952 455 7315

You may also contact us through our official customer support channels.